Frequently asked questions
Have questions? You're not alone. We've answered some of the questions we hear most often to help you better understand our services, what to expect, and how we can help. If you don't see your question here, don't hesitate to reach out—we're always happy to help.
Do you offer free estimates?
Yes! We provide free, no-obligation estimates for all of our services.
Do you judge people with hoarding situations?
Never. We understand that every situation is different, and we treat every client with kindness, compassion, and respect. Our goal is to help—not judge.
How much does a hoarding cleanup cost?
Every cleanup is different. Pricing depends on the size of the home, the amount of clutter, and the services needed. We provide a free estimate before any work begins.
Do I have to be home during the cleanup?
No. As long as we have permission to access the property, you do not have to be present.
What areas do you serve?
We proudly serve Cullman and the surrounding communities. If you're unsure whether we service your area, just give us a call.
How long does a cleanup take?
Every project is different. Some jobs can be completed in a day, while larger hoarding or restoration projects may take several days.
Do you remove junk?
Yes! We remove unwanted furniture, trash, appliances, debris, and other unwanted items as part of our cleanup services.
What types of payment do you accept?
We accept multiple payment methods. Contact us if you have questions about payment options.
Are you licensed and insured?
Yes. We are fully licensed and insured for your peace of mind.
Do you offer emergency services?
Yes. Our regular business hours are Monday through Friday from 8:00 AM to 4:00 PM, but we also accept emergency calls after hours and on weekends.
Is my information kept private?
Absolutely. We respect your privacy and keep every job confidential.
What services do you offer?
We specialize in hoarding cleanouts, deep cleaning, biohazard sanitation, junk removal, move-in/move-out cleaning, eviction cleanouts, nicotine removal, wall and floor washing, carpet removal, and more.
Can you help if I'm embarrassed about the condition of my home?
Absolutely. Many of our clients feel overwhelmed before they call us. We've seen all kinds of situations, and our job is to help you move forward—not make you feel worse.
Do you work with landlords and property managers?
Yes! We regularly help landlords, property managers, real estate agents, and homeowners prepare properties for new occupants.
How do I get started?
It's easy! Call, text, email, or message us on Facebook to schedule your free estimate. We'll answer your questions and guide you through every step of the process.